Streamlining student enrollment and academic administration
A university connected admissions, registration, records, and fees on one platform, shortening enrollment cycles and eliminating duplicate data entry.
Private university · 4,800 students, 320 staff
The challenge
Admissions, the registrar, and student finance each maintained their own records. An accepted applicant's data was re-entered at registration and again at billing, and term-start reconciliation between the three offices consumed staff weeks.
Students experienced the gaps directly: document requests arrived by email from three different offices, and fee statements occasionally contradicted the registration record.
The solution
The university deployed Auliq's education management platform, making the student record the single source shared by admissions, registration, academics, and finance. Application status, registration, course schedules, and fee statements all draw from that one record.
Students manage documents, registration changes, and payments through self-service, with staff handling only the exceptions.
The implementation
The university unified identity and access first, so every office and every student used one account. Admissions moved next, before the spring intake, followed by registration and finance aligned to the summer term.
Legacy records were imported once and validated by each office against its old system. Parallel running was limited to one full intake cycle, after which the legacy tools were retired.
The results
Enrollment processing time fell from twelve days to three, and term-start reconciliation between offices effectively disappeared because all offices read the same record. Staff recovered roughly forty hours per term previously spent on duplicate entry and chasing mismatches.
Most student service requests are now completed through self-service, and the registrar's office reports that email volume around enrollment dropped to a fraction of previous terms.
"For the first time, the record the student sees is the record we work from. That alone changed the relationship."
Registrar