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Administrator guide: manage users and roles

Invite users, assign roles, manage access changes, and keep your permission model clean as the organization grows.

12 minutesAdministrators

Prerequisites

  • Administrator role

Steps

1

Invite users

From the user management area, invite people by email and assign a role at invitation time. Invitations expire after seven days; resend rather than creating duplicates.

2

Assign and review roles

Map your organizational roles to platform roles deliberately: a person's platform role should follow their function, not their seniority. Review the role assignments quarterly, starting with administrative roles.

3

Handle access changes

When someone changes team or leaves, update their applications immediately and disable the account on their last day. Never share accounts to cover a gap; create the new access instead.

4

Audit periodically

Use the activity history to review who accessed what, focusing on administrative actions. A short monthly audit of the last month's admin activity catches permission drift early.

Tips

  • Prefer fewer, well-defined roles over many narrow ones; role explosion is the most common permission problem.